Regent Taipei’s Wellspring SPA pioneers integration with AI Wellness Consultation, Combining Technology, Wellness & Culture to Transform and Enhance Services

Industry-leading move provides guests with customized and data-proven wellness advice and marks an important milestone in hotel’s digital transformation

TAIPEI, Aug. 4, 2020 /PRNewswire/ — Regent Taipei has launched an all-new wellness concept with Silicon Valley’s Traditional Chinese Medicine and Technology pioneer TechTCM, integrating the fully-fledged artificial intelligence and big data wellness consulting system into Regent Taipei’s 20F Wellspring SPA, a four-time World SPA Awards champion. Targeting urban dweller’s busy lives and society’s post-pandemic health awareness, this new holistic wellness solution addresses the most commonly present health concerns, ranging from boosting immunity, enhancing cardiovascular strength, alleviating insomnia and facilitating detoxification.

Traditional Chinese Medicine and Technology pioneer TechTCM
Traditional Chinese Medicine and Technology pioneer TechTCM


A new holistic wellness solution for post-pandemic age
A new holistic wellness solution for post-pandemic age

TechTCM is the brainchild of US Silicon Valley based technology entrepreneur Dr. Phillip Chang, an expert in both traditional Chinese medicine and computer technologies. The heart of this consulting methodology is its AI driven database stored in the cloud and accessible via the computer internet, which contains millions of entries of symptoms and suggested therapies. The technology is the first to systematically organize and marry data science with the field of traditional Chinese medicine, the oldest form of medical practice hugely popular with users across generations and geography. Professional Wellspring SPA associates run the diagnostic on a computer, utilize this database to provide individualized consulting, then incorporate the recommendations to tailor-make a unique wellness experience for each guest. The experience is complete with customized essential oil, recommended massage treatment that emphasize target areas, herbal packs that addresses specific ailments and finally a personalized take-home pressure points maintenance kit.

The initiative comes at a time when wellness awareness and standards has significantly increased due to the recent pandemic, and as Wellspring SPA is nominated for its fifth World SPA Awards – Best Taiwan Hotel SPA after four consecutive years. Regent Taipei Managing Director Mr. Simon Wu states, "This service was introduced at first for colleagues and hotel VIPs to provide them with much-needed health advice during the pandemic. After an overwhelming initial response, this project was expanded to an official collaboration between TechTCM and Wellspring SPA to incorporate AI wellness into existing Wellspring SPA treatments. This service is the first and only in the market, which not only represents our commitment to wellness, but is also an important milestone in our digital transformation."

Located on the 20F of Regent Taipei, the Wellspring SPA is comprised of 10 spacious treatments rooms, which includes 2 double rooms, each equipped with hot steamed bath and a personal bath. Trained therapists wait on each client before, during and after the session. Wellspring SPA is a Regent Taipei brand, a unique concept boasting expert aromatherapy skills, premier luxury service and a focus on detail. Its design is simple, classic yet modern; its mission is to create the ultimate elegant and peaceful urban resort. Starting from 2016, Wellspring SPA has consecutively won World SPA Award’s Best Taiwan Hotel SPA for four years. Wellspring SPA is also the industry pioneer in incorporating traditional Chinese medicine elements with Artificial Intelligent data-driven insights. Treatments start at NT$4500. Herbal packs include a variety of effective and soothing ingredients often used in traditional Chinese medicine.

All prices are subject to 10% service charge

To reserve, please contact 02-2521-5000 ext. Wellspring or Reservation

Address: No.3, Ln.39, Sec.2, Zhongshan N. Rd. (Regent Taipei 20F)


Due to the Coronavirus situation, and to provide guests a safe hotel experience,

Regent Taipei is executing the following:

  1. All staff will have their temperatures taken and hands washed before work and will wear masks during work.
  2. Hotel is equipped with temperature measuring equipment; our staff will assist with temperature taking and disinfection upon guest arrival. Guests who exhibit coughing symptoms will be encouraged to visit a healthcare provider following standard procedure.
  3. Lobby and outlets are equipped with disinfecting machines for use.
  4. Disinfection and cleaning efforts are expanded to include tables, doorknobs, elevator, furniture, floors and bathrooms.
  5. Regent Taipei pioneered professional food safety lab will examine restaurant foods even more frequently to ensure guests’ food safety.

Silks Group Introduction:

Founded in 1990, Silks Hotel Group (the former FIH Regent Group) is one of the top Asia-based hotel management companies as well as the largest and most profitable hotel group listed on the Taiwan Stock Exchange. The Group currently owns and operates the international luxury hotel complex Regent Taipei, which includes Taiwan’s largest hotel inbuilt shopping center Regent Galleria providing a collection of luxury brand shops, the lifestyle hotel brand Silks Place and the affordable stylish hotel chain Just Sleep. In addition to hotel business, Silks Hotel Group also expands its footprint to Food and Beverage and Fast Food industry by operating restaurants in National Palace Museum and other renowned attractions and acquiring the ownership of Domino’s Pizza to become the largest pizza chain owner in Taiwan.

Photo –
Photo –


Leave a Reply



Written by Markus Castro

A cat person by day and a writer by night. He loves to travel to his favorite destinations in Southeast Asia.

Eye Level Literary Award 2020 for Aspiring Young Authors Goes Online

ASUS ROG Phone 3 for Mobile Gaming Receives TUV Rheinland Hardware Low Blue Light Certification